JW Player The JW Player Dashboard is where livestreams and video uploads take place. This is also where you organize video playlists. How to set up a live channel. How to make video playlists and upload videos. How to download an archived livestream. How to download an uploaded video. If you need any more help, please refer to JW Player Support, or call us at 877-457-5826, or email us at firstname.lastname@example.org, and we will be more than happy to assist you.