JW Player The JW Player Dashboard is where livestreams and video uploads take place. This is also where you organize video playlists. How to set up a live channel. How to make video playlists and upload videos. If you need any more help, please refer to JW Player Support, or call us at 877-457-5826, or email us at firstname.lastname@example.org, and we will be more than happy to assist you.